Introduction
Accessing public utilities and service providers in New Hampshire is essential for residents and businesses to ensure reliable services and understand their rights. This guide provides comprehensive information on the state’s utilities, including contact details, regulations, and consumer protections.
Overview of New Hampshire’s Public Utilities
New Hampshire’s public utilities encompass various services, including electricity, natural gas, water, and telecommunications. These services are regulated by state agencies to ensure fair pricing, quality service, and consumer protection.
Electricity Providers
- Eversource Energy: Serving a significant portion of New Hampshire, Eversource offers both electricity and natural gas services.
- New Hampshire Electric Cooperative (NHEC): A member-owned cooperative providing electricity to over 80,000 members across 115 communities.
- Unitil: Serving parts of New Hampshire with electricity and natural gas services.
- Liberty Utilities: Provides natural gas services to various communities in New Hampshire.
- Unitil: Also offers natural gas services in certain areas.
- Pennichuck Water Works: Serves several communities, including Nashua and Merrimack.
- Merrimack Village Water District: Provides water services to Merrimack.
- Contact Information:
- Contact Information:
- Privacy of Customer Data: Service providers are prohibited from sharing or selling individual customer data without express consent, as outlined in New Hampshire Revised Statutes Section 363:38. (law.justia.com)
- Community Choice Aggregation (CCA): New Hampshire allows communities to aggregate their electricity load to negotiate better rates and promote renewable energy. As of 2023, 52 communities have enrolled in CCA programs. (en.wikipedia.org)
- Eversource Energy: Serves a significant portion of New Hampshire with residential customer service at (800) 662-7764.
- New Hampshire Electric Cooperative (NHEC): A member-owned cooperative serving over 80,000 members across 115 communities, with customer service at (800) 698-2007.
- New Hampshire Public Utilities Commission (NHPUC): Regulates electric, natural gas, water, and sewer utilities in the state, located at 21 South Fruit Street, Suite 10, Concord, NH 03301, phone (603) 271-2431.
- New Hampshire Department of Energy: Ensures consumer protection and safety in the energy sector, located at 21 South Fruit Street, Suite 10, Concord, NH 03301, phone (603) 271-3670.
- Community Choice Aggregation (CCA): As of 2023, 52 communities in New Hampshire have enrolled in CCA programs to negotiate better electricity rates and promote renewable energy.
- Eversource Energy, 2023/https://www.eversource.com
- New Hampshire Electric Cooperative (NHEC), 2023/https://www.nhec.com
- New Hampshire Public Utilities Commission (NHPUC), 2023/https://www.puc.nh.gov
- New Hampshire Department of Energy, 2023/https://www.energy.nh.gov
- Community Choice Aggregation in New Hampshire, 2023/https://en.wikipedia.org/wiki/Community_Choice_Aggregation
- Regulators will reconsider controversial Eversource decision that raised fees | New Hampshire Public Radio
- Public Utilities Commission set to decide Eversource rate request, performance-based plan • New Hampshire Bulletin, Published on Friday, July 25
– Contact Information:
– Website: Eversource Energy
– Residential Customer Service: (800) 662-7764
– Business Customer Service: (866) 554-6025
– Contact Information:
– Website: NHEC
– Customer Service: (800) 698-2007
– Contact Information:
– Website: Unitil
– Customer Service: (888) 301-7700
Natural Gas Providers
– Contact Information:
– Website: Liberty Utilities
– Customer Service: (800) 833-4200
– Contact Information:
– Customer Service: (866) 933-3820
Water and Sewer Services
– Contact Information:
– Website: Pennichuck Water Works
– Customer Service: (603) 882-5191
– Contact Information:
– Website: Merrimack Village Water District
– Customer Service: (603) 424-9241
Regulatory Oversight and Consumer Protections
New Hampshire’s public utilities are regulated to ensure fair practices and protect consumers.
New Hampshire Public Utilities Commission (NHPUC)
The NHPUC oversees the regulation of electric, natural gas, water, and sewer utilities in the state. It ensures that utilities provide safe, reliable, and affordable services.
– Address: 21 South Fruit Street, Suite 10, Concord, NH 03301
– Phone: (603) 271-2431
– Website: NHPUC
New Hampshire Department of Energy
The Department of Energy is responsible for consumer protection and safety in the energy sector. It ensures that consumers are informed about their rights and can resolve disputes with service providers.
– Address: 21 South Fruit Street, Suite 10, Concord, NH 03301
– Phone: (603) 271-3670
– Website: New Hampshire Department of Energy
Consumer Rights and Protections
New Hampshire residents have specific rights when it comes to utility services.
Conclusion
Accessing and understanding New Hampshire’s public utilities and service providers is crucial for residents and businesses. By utilizing the contact information provided and being aware of regulatory bodies and consumer rights, individuals can ensure they receive reliable services and are protected under state laws.
Key Facts
Sources
Readability Level
8th Grade