Introduction
The COVID-19 pandemic has profoundly impacted families across New Jersey, leading to increased economic hardships, mental health challenges, and disruptions in daily life. Social workers play a crucial role in assisting these families by providing resources, guidance, and support tailored to their unique needs. This guide outlines effective strategies and resources available to support families in crisis during COVID-19 in New Jersey.
Understanding the Impact on New Jersey Families
Economic Hardships
- General Assistance (GA) Cases: As of June 2025, New Jersey reported 18,288 GA cases, marking an 18.3% increase from June 2024. (nj.gov)
- Emergency Assistance Payments: In June 2025, there were 2,943 GA cases with Emergency Assistance payments, a 34% increase from June 2024. (nj.gov)
- Increased Demand for Services: The pandemic has led to a surge in mental health issues among families, necessitating expanded support services.
- Virtual Support Initiatives: The New Jersey Department of Human Services offers a videophone helpline for individuals who are deaf and/or hard of hearing to access emotional support during the COVID-19 pandemic. (nj.gov)
- Family Support Organization of Essex County: Call 973-395-1441 for assistance. (fsoec.org)
- Family Connects NJ: For more information, visit the New Jersey Department of Children and Families website. (nj.gov)
- Access Center: Call 877-922-2377 for information about services in New Jersey. (centerffs.org)
- ReachNJ: A 24/7 addictions hotline at 844-732-2465 for immediate assistance and support. (nj.gov)
- Comprehensive Evaluations: Conduct thorough assessments to understand the specific challenges each family faces, including financial instability, mental health concerns, and access to resources.
- Cultural Competence: Be aware of the diverse cultural backgrounds of families to provide sensitive and appropriate support.
- Referral Services: Utilize the contact information provided above to connect families with appropriate services.
- Virtual Support: Encourage families to engage with virtual support groups and telehealth services to maintain social connections and access counseling.
- Stay Informed: Keep abreast of state policies and programs that can benefit families, such as the expansion of Family Connects NJ into additional counties. (policylab.rutgers.edu)
- Policy Advocacy: Advocate for policies that support family stability, such as increased funding for mental health services and economic assistance programs.
- 18.3% Increase: The total number of GA cases in New Jersey increased by 18.3% from June 2024 to June 2025. (nj.gov)
- 34% Increase: Emergency Assistance payments in GA cases rose by 34% from June 2024 to June 2025. (nj.gov)
- 7000th Nurse Home Visit: The Family Connects NJ program celebrated its 7,000th nurse home visit in October 2025. (nj.gov)
- New Jersey Department of Human Services, 2025 (nj.gov)
- New Jersey Department of Children and Families, 2025 (nj.gov)
- Center for Family Services, 2025 (centerffs.org)
- New Jersey Department of Human Services, 2025 (nj.gov)
- New Jersey State Policy Lab, 2024 (policylab.rutgers.edu)
Mental Health Challenges
Key Resources for Families in Crisis
Family Support Organizations
Family Support Organizations (FSOs) are family-led, community-based, non-profit agencies that provide support, advocacy, and education to families and caregivers of children with emotional, behavioral, and mental health needs. (njfamilyalliance.org)
Contact Information:
Family Connects NJ Program
Family Connects NJ is a free nurse-visitation program for new mothers, offering in-home visits to assess the health of both mother and baby and connect families to essential services. (nj.gov)
Contact Information:
Center for Family Services
The Center for Family Services provides a range of support services, including mental health counseling, family therapy, and crisis intervention. (centerffs.org)
Contact Information:
New Jersey Department of Human Services (DHS)
DHS offers various programs to assist families, including financial aid, food assistance, and mental health services. (nj.gov)
Contact Information:
Strategies for Social Workers
Assessing Family Needs
Connecting Families to Resources
Advocacy and Policy Guidance
Conclusion
Supporting families in crisis during the COVID-19 pandemic requires a multifaceted approach, combining direct assistance, resource connection, and policy advocacy. By leveraging the resources available in New Jersey and implementing targeted strategies, social workers can make a significant impact on the well-being of families navigating these challenging times.